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Checklist Part 2
At Plex, we hold one hour “workshops” every Friday morning with our Sales Team. Our idea is to consistently train on our products, share industry knowledge, review skills, interview a customer,...
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Checklists Part 3
The Checklist Manifesto begins, in Chapter One, with a great hook: a 3-year-old girl in rural Austria is walking with her parents and wanders away for just a moment and, after a half hour, they find...
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Checklists Part 4: A Big Idea
Submittal Schedules — who knew? Empire State Building ... still great When building, say, a skyscraper companies use construction schedules to plan all the work that needs to be done. This makes...
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Checklists Part 5 A Perspective on Teamwork
Dr. Casey, Dr. Kildare ... docs of my youth In The Checklist Manifesto, Atul Gawande notes a study, “Error, Stress and Teamwork in Medicine and Aviation” that had surgeons, anesthesiologists, nurses...
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The Doc Gets a Coach
I am a devotee of Dr. Atul Gawande, the writing surgeon. A while back I wrote about his just in paperback book, The Checklist Manifesto. In a recent New Yorker he writes about coaching – is it just for...
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